What is your return policy?

Where is my order?

Cariuma AU

As an official Cariuma Partner, we exclusively ship Cariuma Sneakers for the Australian and New Zealand markets. For this reason, we cannot assist with customer service queries for orders placed outside of Australia and New Zealand.We cannot see the order details for orders placed through <a href="http://www.cariuma.com" target="_blank" rel="noopener noreferrer">Cariuma.com</a>. We apologise for the inconvenience.

As an official Cariuma Partner, we exclusively ship Cariuma Sneakers for the Australian and New Zealand markets. For this reason, we cannot assist with customer service queries for orders placed outside of Australia and New Zealand. We cannot see the

Where do you ship to?

International Orders

Track My Order

Can I cancel my order?

Can I change my order?

Can I add a product to my order?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Orders

What are your shipping charges

How long does delivery take?

Shipping

What forms of payment do you accept?

Payment

How do I start a return?

When will I get my refund?

How much will I be refunded?

Return Order

How do I pick the right size?

How do I take care of my shoes?

How do I know when a new sneaker is released?

What is the fit of your sneakers?

Product Information and Fit

Contact our Customer Care team

Wholesale Inquiries

PR Inquiries

Contact

How can I apply my Discount code?

My Discount code doesn't work.

Promo and Coupon Codes

Store Locator

Stockist Warranty Enquiry

Retail

Queries about your cariuma.com order

Where do you ship to?Updated 2 months ago