How do I start a return?Updated 2 months ago

Returning Online Orders

Want to return an online item? Have your Cariuma order number ready and follow our simple step-by-step instructions.

• Initiate your return here.
• Complete your contact information so we can contact you and process your request.
• Choose whether you want to return or exchange your product.
• Provide your Cariuma order number.
• Select a reason for the return/exchange request.
• If exchanging, detail the item(s) you’d like to exchange for.
• Add any notes/comments or images to support your request.
• Submit the form.

Our customer care team will contact you with the next steps.