What is your return policy?

Where is my order?

Cariuma AU

We are sorry to hear you received the wrong item in your order! Please <a href="https://cariuma.co.nz/pages/contact">contact our team here</a> for further assistance.Include a photo of the item received and the name of the missing item(s).

We are sorry to hear you received the wrong item in your order! Please contact our team here for further assistance. Include a photo of the item received and the name of the missing item(s).

What do I do if I receive the wrong item in my order?

Orders

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Can I cancel my order?

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What do I do if my item(s) arrives damaged?

Where do you ship to?

What are your shipping charges

How long does delivery take?

Shipping

What forms of payment do you accept?

Payment

How do I start a return?

When will I get my refund?

How much will I be refunded?

Return Order

How do I pick the right size?

How do I take care of my shoes?

How do I know when a new sneaker is released?

What is the fit of your sneakers?

Product Information and Fit

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What do I do if I receive the wrong item in my order?Updated 2 months ago